Aanchh
Returns & Exchanges
Last updated: October 2026
Please read our returns, exchange, refund and cancellation policy carefully before placing an order.
Returns & Exchanges
We do not accept returns or exchanges for reasons such as:
• Change of mind
• Incorrect product selection
• Minor variations in colour or finish that occur naturally in handcrafted jewellery
When Returns Are Accepted
Returns or exchanges are only accepted if:
• You receive a damaged product.
• You receive an incorrect item.
To be eligible, you must raise a request within 48 hours of delivery and share clear photos of the issue along with the original packaging. The item must be unused and in its original condition.
How to Raise a Request
Contact us on WhatsApp at +91 93270 39340 or email parshubhandge123@gmail.com with your order number and photos of the product. Our team will review your request and guide you through the next steps.
Refund Process
Once your request has been reviewed and approved:
• Refunds typically take 5–7 business days after approval, depending on your payment provider.
• Refunds are issued to the original payment method used at checkout.
Order Cancellation
Orders may only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Aanchh reserves the right to cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances. In such cases, a full refund will be issued.
